ARTICLE 1. DEFINITIONS
« Site » : https://www.veritas-certification.com
« Publisher » : VERITAS CERTIFICATION, in its role as publisher of the Site.
« Service » : Provision of nformation relating to electronic equipment.
« Client » : Any natural or legal person, private corporation or public corporation using the Service.
« Internet User » : Any natural or legal person, private corporation or public corporation, using the Site.
ARTICLE 2. PURPOSE OF THE SITE
The purpose of the Site is the online sale of information about electronic equipment. The Service offered by the Site enables the Client to check the history of electronic equipment, to certify a device, to facilitate the resale or purchase of a device and to facilitate checks for electronic items at Customs.
ARTICLE 3. UNDERTAKINGS
Every effort is made to deliver the Service within the time specified on the Site.
The Publisher agrees to undertake a task with a specific result. The results is expressly understood to be the delivery of the certificate and information relating to the electronic device.
ARTICLE 4. AREAS OF APPLICATION
ARTICLE 5. CANCELLING THE SERVICE
We deliver an electronic Service: an intangible property. Therefore the right to cancel does not apply to this Service. In order to deliver the Service as quickly as possible, orders are processed automatically. Therefore, once the order is confirmed (paid) by the Client, we are unable to cancel the order. The Client acknowledges and accepts that he/she will not be able to request the cancellation of the order and waives the right to cancel, pursuant to the provisions of Article L 121-21-8 paragraph 1 of the French Consumer Code (Law 2014-344 of 17/03/14).
ARTICLE 6. REFUNDS
The Client acknowledges and agrees that if the order cannot be processed during a period of 48 hours, whether business hours or not, the order will be automatically cancelled and refunded. The Client acknowledges and accepts that there will be no refund in other cases. Example: Any Client who provides an incorrect serial number will have to place a new order.
ARTICLE 7. REFUND TERMS7.1 Methods for refunds
ARTICLE 8. PRICES - PAYMENT
The applicable prices are those displayed on the Site on the day of the order. These prices can be changed at any time by the Publisher. Displayed prices are only valid on the day of the order and are not valid at a later date. The prices listed on the site are in euros, including all taxes.
The Client can pay via Skrill, PayPal or Hipay or any other means of payment available to the Client on the Site. The Publisher has no access to sensitive information or data concerning the Customer's payment method.
ARTICLE 9. CONSUMERS’ RIGHTS
The Site’s customer service is available all day, every day, via the “Contact us about a certificate” form, found at the bottom of the website.
The Publisher agrees to respond to all requests within 7 working days (Monday to Friday, from 10am until 6pm).
ARTICLE 10. THE PUBLISHER’S LIABILITY
10.1 Nature of the Publisher’s obligations
The Publisher has a duty to provide a specific result for the delivery of the Service. By delivery of the Service, the following is understood: - the delivery and the availability of the VERITAS certificate, sent electronically (email and/or via the Publisher’s website)
Force majeure - Fault on the part of the Client
The Publisher will not be held liable in case of force majeure or a fault of the part of the Client, as defined in this article:
Article 10.2.1 Force Majeure
For the purposes of these terms and conditions, any impediment, limitation or disturbance of the Service because of fire, epidemic, explosion, earthquake, bandwidth issues, failure for which the internet service provider is accountable, failure of transmission networks, collapse of facilities, illegal or fraudulent use of passwords, codes or references given to the Client, hacking, a security flaw for which the host of the Site or developers are accountable, flood, power failure, war, embargo, law, injunction, demand or requirement of any government, requisition, strike, boycott or other circumstances beyond the reasonable control of the Publisher will be considered as a case of force majeure enforceable against the Client. In such circumstances, the Publisher will be released from its obligations within the limits of this impediment, this limitation or this disturbance.
10.3 Fault on the part of the Client
For the purposes of these terms and conditions, any misuse of the Service, fault, negligence, omission or failure on his/her part or that of his/her employees, failure to comply with advice given by the Publisher on its Site, any misuse of the information provided by the Publisher, codes and references of the Client and entering incorrect information, such as the serial number, will be considered as an enforceable fault on the part of the Client. Any use of a technical process, such as robots or automated requests, the use of which would violate the letter or spirit of these terms and conditions, will also be considered as a fault on the part of the Client.
10.4 Technical Issues - Hyperlinks
In case of inability to access the site due to technical problems of any kind, the Client will not be able to claim damages and will not be entitled to any compensation. The unavailability, even for a prolonged period and with no limited duration, of one or more online services, cannot be considered as giving rise to damages on the part of Clients and cannot possibly give rise to the awarding of damages by the Publisher. Hyperlinks on the Site may link to other websites. The Publisher cannot be held liable if the contents of these sites contravene existing laws. In the same way, the Publisher cannot be held liable if the Internet User’s visit to one or more of these sites causes him/her damage.
10.5 Damages payable by the Publisher
The Publisher cannot be held liable in any event for indirect damage such as and including data loss, commercial losses, loss of orders, damage to brand image, commercial issues relating to lost profits or lost Clients, purchases by the Client of a device declared stolen, lost or subject to a manufacturer’s recall. Similarly, and within the same limits, the amount of damages payable by the Publisher shall not in any event exceed the price of the Service ordered.
The Client acknowledges and agrees that the Publisher is only a representative in the delivery of the Service and the information provided as part of the Service. The Client acknowledges and agrees that the Publisher can not be held responsible if the delivered Service contains errors or oversights, following purchase by the Client of a device declared stolen, lost or subject to a manufacturer’s recall.
ARTICLE 11. ORDER
11.1 Order confirmation
Once payment is received by the Publisher, the latter agrees to acknowledge receipt by contacting the Client electronically, within a maximum of 24 working hours.
11.2 Time frame
The time required to process the order of a Client may vary, depending on the make and model of the electronic device. The minimum time is 5 minutes after ordering, but the Publisher is committed to providing the Service to the Client within a maximum of 48 hours, working or not.
ARTICLE 12. INTELLECTUAL PROPERTY
The content (text, pictures, diagrams, etc.), the structure and the software used to operate the Site are protected by copyright and database legislation. Any complete or partial representation or reproduction made without the consent of the Publisher or its legal representatives or assignees is a violation of Books I and III of the Intellectual Property Code and will likely lead to prosecution. The same goes for the translation, adaptation, transformation, configuration or reproduction by any means or process. The information published on the Site is for information purposes only, without guarantee of accuracy. The Publisher shall in no event be held liable due to omission, inaccuracy or any error in the information and which would cause direct or indirect damage caused to the Internet User.
ARTICLE 13. GENERAL PROVISIONS
13.1 Applicable law
These terms and conditions are subject to French law.
13.2 Changes to these terms and conditions
These terms and conditions can be changed at any time by the Publisher. The terms and conditions applicable to the Client are those in effect on the date of the order.
13.3 Amicable settlement of disputes
Excluding cases in conflict with existing law/statutes, any dispute which may arise in the context of the execution of these terms and conditions will be subject to review by the Publisher in view of an amicable settlement, before any legal proceedings. It is expressly stated that any request for an amicable settlement does not set suspend the time limits allowed for bringing legal proceedings.
The invalidity of any clause of this agreement will not invalidate other clauses of the contract or the contract as a whole, which will remain in full force and effect. In such a case, the parties shall as far as possible replace the invalid clause with a valid clause, corresponding to the spirit and purpose hereof.
The Publisher’s decision not to exercise the rights granted him by this document will in no case be interpreted as a waiver of such rights.